At Luxter, we believe in providing our customers with unparalleled support and transparency when it comes to warranties. Our warranty policy reflects our commitment to quality and our dedication to make sure every customer has a hassle-free ownership experience. Below, we outline the details of our warranty offerings, designed to keep your products performing at their best.

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Unconditional Warranty: A Difference You Can Trust

Unlike others in the industry, Luxter provides an unconditional warranty that prioritizes your satisfaction. While many companies impose restrictive conditions, we strive to simplify the process for you.

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Conditional vs. Unconditional Warranty:

• Conditional Warranties often come with hidden terms, like requiring specific maintenance steps or excluding certain issues.

• Luxter’s Unconditional Warranty eliminates unnecessary complications, offering straightforward support when your product requires attention.

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Please note, while we stand by our warranty coverage, it does not apply to:

• Physical damage

• Mishandling

• Damage caused unknowingly

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Innovative Support for Technical Issues

We’ve made it easier than ever to get the help you need. If you encounter a technical issue, you can:

1. Create a video explaining the problem and upload it to our portal.

2. Our expert technicians will review the issue and guide you through a resolution via a video call.
    

This process guarantees quick, accurate assistance without unnecessary delays.

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Fair Service Charges

While Luxter provides unconditional after-sales support, certain charges apply:

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• Labour Charges: For repairs performed by our technicians.

• Delivery Charges: For the return or transportation of your product.

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We believe in transparency, so you’ll always know what you’re paying for and why.

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Warranty Activation and Account Creation

When you activate your Luxter warranty, an account will automatically be created for you. This account helps you:

• Keep track of your warranty status.

• Access our services easily.

• Receive updates and support tailored to your product.

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Convenient Service Options

Luxter offers flexibility in how you access our services:

1. Doorstep Service: Schedule a technician visits to your home for repairs or support. Please note that location-specific charges apply.

2. Service Center Drop-Off: Bring your product directly to a nearby Luxter service center for inspection and repair.
    

These options guarantees that support is always within reach, no matter your preference or circumstances.

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Transparency and Quality: The Luxter Promise

We pride ourselves on maintaining complete transparency with our customers. At Luxter:

• Nothing is hidden: Every term, condition, and charge is clear and upfront.

• Uncompromised service: Our support is unparalleled, reflecting our dedication to quality and reliability.

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Our after-sales service is more than a duty—it’s a priority. We approach it with genuine interest, ensuring your experience with Luxter remains positive long after your purchase.

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Extended Warranty Options

For even greater satisfaction, you can extend your Luxter warranty:

• 1 Year Extension: Available for a nominal fee.

• 3 Year Extension: Provides long-term coverage at an affordable cost

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These extensions offer added security, ensuring your investment is protected for years to come.

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Why Choose Luxter?

At Luxter, we don’t just focus on selling products—we focus on building trust. 
LUXTER has built a reputation for providing high-quality, durable tools. The brand’s commitment to customer satisfaction is reflected in their straightforward warranty policy, offering long-term protection against manufacturing defects and providing excellent customer service to help resolve any issues that arise.
LUXTER’s warranty policy is a testament to the company’s confidence in the quality and durability of its products. With clear terms and easy-to-follow procedures for making a claim, LUXTER guarantees that any issues with your tools are handled promptly and effectively.

Choose Luxter for a warranty experience that’s as dependable as the products we create. For more details or to activate your warranty, visit our website or contact our support team today.